The master communicator’s handbook

Whether you’re speaking to a child about putting on her shoes, or you’re the head of an organization trying to solve a global problem, you need to understand and be understood. The Master Communicator’s Handbook, by Teresa Erickson and Tim Ward, is written primarily for professionals who need to communicate better. Yet anyone can learn from… Continue reading The master communicator’s handbook

Phishing for Phools

There’s a sucker born every minute. Whether circus promoter P.T. Barnum actually uttered those words is a matter of dispute. Yet there is reason to beware. Phishing for Phools is crammed with examples of beastly things intelligent evil doers do to unsuspecting, lazy, or naïve folks. And it’s these stories from personal finance, medicine, politics, banking,… Continue reading Phishing for Phools