If I understood you…

The single biggest problem in communication is the illusion that it has taken place. Alan Alda uses this epigraph, usually attributed to George Bernard Shaw, to orient the reader. If I understood you, would I have this look on my face? My adventures in the art and science of relating and communicating by Alan Alda… Continue reading If I understood you…


Payoff: The hidden logic that shapes our motivations by Dan Ariely is a short book about meaning and motivation. The central thesis is that intrinsic motivators shape long-term beneficial results, whereas extrinsic rewards don’t. This small-format TED book is a companion to Dan Ariely’s TED Talks online. At 103 pages, it’s a quick read, something you… Continue reading Payoff

Negotiating the Impossible

If you’ve ever tried to convince someone of your point of view (and who hasn’t?), then Negotiating the Impossible: How to Break Deadlocks and Resolve Ugly Conflicts (without money or muscle) by Deepak Malhotra is a must-read. Negotiating the Impossible is a high-value book that offers its readers accessible and practical lessons in the art… Continue reading Negotiating the Impossible

The End of Average

The End of Average by Todd Rose is about a widespread institutional perception of how individuality doesn’t matter and why it should. Mr. Rose’s book could have been called, How We Came to Have Screwed-up Ideas and What to Do About Them.